TERMS & CONDITIONS:
Special offers and promotions are exclusive and are not available with any other offer.
Discount or gift vouchers may not be exchanged for cash
Under 10’s are always welcome, however please can you make sure they are properly supervised by an accompanying adult at all times.
Cancellations up to 48 hours in advance of an appointment will not be charged, cancellations within 48 hours prior to an appointment may be charged in full or part. Persistent cancellations will require advance payment.
If you are disappointed with any part of our service, please can you inform a member of staff prior to leaving the salon so we may address any issues without delay. If you feel you are unable to do so, or are unhappy with any part of your service, please call us as soon as possible so we can arrange a consultation/appointment to rectify any disappointment.
We are fully GDPR compliant.
All customer details are held securely by Phorest, not on the premises.
Staff are not allowed to contact you out of hours, or for any reason other than on CL2's behalf.
Tim and Susie Brooks
Cut Loose Ltd t/a CL2 Cranbrook